Meet the Staff
Becky Kingston is the Vice President of Corporate Travel for Worldview Travel and as such oversees the acquisition, implementation and servicing of Worldview Travel’s corporate clients.
Prior to merging with Worldview Travel in 2009, Becky was the President and owner of On The Go Travel which she ran for 16 years. She gained her management experience by working with Xerox Corporation for 15 years in marketing and management.
Becky enjoys all aspects of managing the corporate travel department for Worldview Travel. After working for a Fortune 500 company for many years, she found running her own business challenging and exhilarating. There is never a dull moment in the travel industry! Her greatest pleasure is working with her team to satisfy client’s needs and grow the business.
In her spare time, Becky enjoys walking, yoga, reading and of course traveling! Her latest trips were to St. Petersburg, Tahiti, Morocco and Tuscany. Becky lives in Newport Beach with her husband George and her two puppy dogs, Sam and Luke.
Michael F. Serle
Director of Sales
With more than 6 years tenure at Worldview, Mike has a combined total of 34 years of travel industry experience; primarily in B2B Sales and Marketing. Prior to Worldview, Mike focused on large market corporate sales at American Express, Boeing and Carlson Companies directed towards C-Suite executives and administrators.
Mike has extensive experience in travel management consulting, integration of online travel and expense processing systems, ROI analysis, management reporting systems and workflow enhancements.
Since Worldview Travel offers corporate clients a unique opportunity to control spend arising from both traditional point-to-point business travel and the coordination of company meetings and events, Mike’s experience with special events promotions and marketing are a huge advantage to Worldview clients.
Mike’s educational background includes a finance and marketing degree from Philadelphia University as well as ongoing operational, sales and marketing training in the travel industry.
Mike believes in accountability and results and is known for accurate and rapid follow up to client needs. Mike is very involved with daughter’s school and church, can fix almost anything, and loves to restore classic British motorcycles.
Denise Bernier is currently Manager, Client Services of Corporate Travel for Worldview Travel serving as the primary liaison between large, medium and small corporate accounts, Worldview Travel and suppliers. Denise negotiates contracts with vendors and has established excellent relationships optimizing negotiations. Denise also optimizes client management programs, monitors savings opportunities, cost avoidance and spend management. She ensures accurate compilation, analysis and reporting of travel data along with identifying savings opportunities for clients through extensive industry knowledge. She maintains a high level of knowledge about travel products, technology and client needs allowing her to effectively develop, modify and execute company travel policies and procedures. Denise stays actively involved in industry networking which allows her to cultivate and maintain strategic partnerships.
After spending 12 years as a Travel Manager for a midsized technology company, she knows the importance of delivering excellent customer service and optimizing customer care processes. She enjoys managing the entire customer experience which requires visibility, insight and the ability to take quick action on issues impacting a customer.
Denise, mother of 3, is a USTA ranked tennis enthusiast, enjoys playing piano, traveling the world and fly fishing with her husband Bob.
With more than 30 years of travel industry experience including long-term positions with Carlson Wagonlit Travel and Travel Leaders, Kathy Boyken manages and oversees the reservation protocol for Worldview call center consultants; including on-site locations.
Kathy’s responsibilities include staff development, the implementation and maintenance of both the Concur and DEEM online booking platforms, quality control systems and their integration with the Sabre reservation platform.
Kathy’s is a very detailed and process driven individual. Her goal is to build a strong, client-focused team that utilizes the latest technology to enhance the traveler experience.
Kathy is a mother of two boys, is native to San Diego and lives there with husband Mike and puppy.